Responsible Gaming

At KB99 Responsible Gaming — Keep the fun alive, Secure Stay

Gaming is for entertainment — not a way to change your life. KB99 wants you to enjoy gaming with a clear head, within your own limits. All our tools and guides are here for you.

18+ Only Self-Limit Feature 24/7 Support

KB99's commitment: We believe responsible gaming is more than just a set of rules — it is a human obligation to our members. Every tool, every alert, and every support system at KB99 has been built with one goal: your wellbeing. Play and enjoy — but always responsibly.

18+
Age Restriction
Strictly enforced
5
Protection Tools
Free to Use
2 minutes
Support Response
Average response time
7 days
Cooling Period
Takes effect immediately

Responsible Gaming What does it mean?

Responsible gaming means treating gaming as entertainment — not as a business or a source of income. It means knowing when to stop, how much you can afford to spend, and recognising when gaming is becoming a problem.

Responsible gaming at KB99 means only spending money you can afford to lose — money whose loss won't significantly impact your life. You control the game; the game doesn't control you.

Keep this in mind — every game outcome on KB99 is completely unpredictable and random. There are no guarantees of winning. Never chase your losses by playing more in the hope of winning back what you've lost.

  • Play for fun — not to escape stress or sadness.
  • Set your limits in advance — both time and money.
  • Take regular breaks and spend time with family and friends.
  • Play with a clear head — not when you're tired or intoxicated.
  • Accept losses gracefully — they're a normal part of the game.

Is your gaming becoming a problem?

If more than two of the following signs apply to you, it's time to seek help:

You tell yourself "just one more" and keep playing even when you want to stop.

Chasing losses by betting more to win back what you've lost.

You're hiding your gaming from family or friends.

Using household or bill money to gamble.

You feel restless, irritable, or anxious when you can't play.

You're skipping sleep, meals, or work to play.

Borrowing money from friends or acquaintances to play.

If more than two of the above apply to you, please reach out to us. kb99's support team will assist you in complete confidence.

KB99's Protection Features

KB99 offers multiple powerful tools to keep you safe — completely free of charge.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, kb99 will automatically block any further deposits. Reducing a limit takes effect immediately; increasing one requires a 72-hour waiting period.

Session Time Limit

Set your own time limit for each gaming session. When the time is up, kb99 will notify you and can automatically end the session. Keeping track of your time has never been easier.

Cooling-Off Period

If you need a short break, use the cooling-off option. You can pause gaming for anywhere from 1 day to 6 weeks. During this period, you will not be able to log in to your account.

Self-Exclusion

For a longer break, choose self-exclusion. You can suspend your account for as little as 1 month or close it permanently. During the exclusion period, you will receive no promotional messages from KB99.

Loss Limit

Set the maximum amount you're willing to lose within a given period. Once your loss limit is reached, you'll be alerted and your gaming can be stopped if you choose.

Real-Time Alerts

KB99's smart system monitors your gaming patterns. If unusual behaviour is detected, an automatic alert is sent and, if necessary, the support team will reach out to you.

How Set Limit Do you?

Using KB99's protection tools is simple. Just follow a few easy steps to set your preferred limits.

1
Log in to your account

Log in to the KB99 website or app using your ID and password. If you're new, please register first.

2
Go to Profile Settings

Click your profile icon in the top right corner and look for the "Responsible Gaming" section.

3
Choose the tool that works for you

Deposit limit, session time, loss limit, or self-exclusion — select whichever feature you need.

4
Set and Save Your Limits

Enter an amount or time limit and confirm. Reducing a limit takes effect immediately; increasing one will take effect after 72 hours.

5
Get Support

For any issue, kb99's live chat support is available in Bangla — 24 hours a day, 7 days a week.

Responsible Gaming Guidelines

Do
Set a budget before each session.
Take regular breaks and stretch.
Accept losses with a smile.
Share your gaming with family.
Stop immediately once your limit is reached.
Don't hesitate to seek help when you need it.
Don't
Don't chase losses by placing more bets.
Never play while drunk or exhausted.
Never play with borrowed money or loans.
Don't treat gaming as a source of income.
Never spend money meant for your family or bills.
Don't hide your gaming habits.
Keep in mind: Every game outcome on KB99 is entirely random. There is no strategy or guarantee of winning — anyone who claims otherwise is not being truthful.

KB99's Responsible Gaming Tools Details

How each tool works and who it's for.

1
Deposit Limit

Ideal for those worried about overspending. Set a daily limit of BDT 500, weekly BDT 2,000, or monthly BDT 5,000 — whatever works for you. New deposits are blocked once the limit is reached.

2
Loss Limit

Once you've lost a set amount, your session will automatically stop. This tool is most effective for those who know they tend to overspend when emotions run high.

3
Session Time Limit

Set this if you want to play a maximum of 1 or 2 hours per session. When the time is up, kb99 will alert you and can log you out if you choose.

4
Reality Check

At set intervals (e.g. every 30 minutes), kb99 will show you how long you've been playing and how much you've spent. This keeps you grounded in reality.

5
Cooling-Off Period

Take a break for anywhere from 1 day to 6 weeks. During this time your account remains active but gaming is suspended. Your balance stays protected.

6
Permanent Self-Exclusion

If you feel gaming is having a negative impact on your life, close your account permanently. kb99 respects that decision and processes it without question.

Minor For Protection KB99

KB99 strictly enforces an 18+ policy. No one under the age of 18 may open an account or play on KB99. Age verification is mandatory during registration.

If you have children or teenagers at home, lock your KB99 account on your device. Never share your password and always keep auto-login turned off.

  • Age verification and NID verification are mandatory during registration.
  • Any account found to belong to a minor will be closed immediately.
  • Use parental control software on your device.
  • If in doubt, report it to kb99 Support.
Warning: If you suspect a minor is using KB99, please notify our support team immediately. We will take action right away.

Responsible Gaming FAQ

Yes. Reducing a deposit limit or setting a new one takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period — giving you time to reconsider your decision.

Yes, your balance remains completely safe. You won't be able to play during the self-exclusion period, but any funds in your account are secure and can be withdrawn once the exclusion ends.

KB99's dedicated support team will assist you in complete confidence. We can help you set up self-exclusion, establish limits, and connect you with the resources you need.

No. While a cooling-off period or self-exclusion is active, KB99 will not send any bonus offers, promotions, or gaming-related messages. This is our commitment to you.

Direct third-party account control is not available; however, you can contact kb99 Support to apply specific restrictions to your account and let your family know about your situation.
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To seek help Don't hesitate

If you feel your gaming is becoming a problem, seek help right away. The longer you wait, the worse it can get. KB99's support team will assist you with complete confidentiality and zero judgment.

Live Chat
Available in Bangla 24/7
Response time: 2 minutes
Email Support
Response within 24 hours

Your matter is handled with complete confidentiality. KB99 never judges.

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Play responsibly, Win with joy

Enjoy gaming in a safe environment at KB99. Open an account today, set a deposit limit, and play responsibly.

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